CreditSaathi — Credit Ka Sahi Saathi

Lending partners and disclosures

CreditSaathi facilitates products only from entities regulated by the Reserve Bank of India. This page is our disclosure under RBI's digital lending regulations.

Regulated entities we work with

NBFC registered with RBI · Personal loans

Hero FinCorp Ltd

Our role
Direct Selling Agent (DSA) and lead sourcing partner
Registration
NBFC licence no. 14.00266 (as published by Hero FinCorp)
Grievance officer
Mr. Monish Vohra (Principal Nodal Officer)
Email
nodal.officer@herofincorp.com
Phone
0120-4035320
GrievancePrivacy policyPartners list
NBFC registered with RBI, lends via CreditSea · Personal loans

Meghdoot Mercantile Pvt Ltd

Our role
Direct Selling Agent (DSA) and lead sourcing partner via CreditSea (Innotech CreditSea Platforms Pvt Ltd, Lending Service Provider)
Registration
RBI CoR B-05.03357
Grievance officer
Mr. Vishesh Saigal
Email
grievance@meghdootmercantile.com
Phone
+91 79870 88709
Escalation
Ms. Anusha Shahi (Nodal Officer), nodalofficer@meghdootmercantile.com, +91 96504 55199
Privacy policyTerms
Foreign bank operating in India · Credit cards

The Hongkong and Shanghai Banking Corporation Ltd (HSBC India)

Our role
Direct Selling Agent (DSA) and lead sourcing partner
Grievance officer
Mr. Sudeep Behari (Credit card code compliance officer)
Email
complaints.india@hsbc.bank.in
Phone
1800 267 3456
Escalation
Mr. Sabry Ali (Principal Nodal Officer), pnohsbcbank@hsbc.bank.in, 022-61223798
GrievancePrivacy policyTerms

What our role means for you

  • CreditSaathi is a Lending Service Provider (LSP) / Direct Selling Agent (DSA). We source and pre-screen applications for the partners above under written agreements.
  • The partner bank or NBFC makes every credit decision, sets the rate and fees, issues the KFS or MITC, disburses and services the loan or card.
  • Disbursal and repayment happen directly between you and the lender. CreditSaathi never collects EMIs, fees or deposits and uses no pass-through or pool account.
  • CreditSaathi does not provide First Loss Default Guarantee (FLDG) or any credit risk cover.
  • We are paid a commission by the partner when a loan is disbursed or a card is issued. Borrowers pay us nothing.
  • We show every partner whose criteria you match, ranked by fit. Where we show several, we explain why each appears; we do not hide a better-fit partner.

Digital lending apps (DLAs)

CreditSaathi currently operates only through this website, creditsaathi.co.in. We do not have a mobile app at present. Our DLA is listed by our partner lenders as required by RBI.

Recovery agents

CreditSaathi does not undertake collection or recovery. Any recovery agent is appointed by the lender, and the lender must tell you the agent's details before contact.

Our grievance officer

[Nodal Grievance Officer name] · grievance.creditsaathi@creditsaathi.co.in · +91-7391072790 · Monday to Saturday, 9:30 am to 6:30 pm (except national holidays). See Grievance Redressal for the full process.

Partner names and logos are trademarks of their respective owners and are shown only to identify the products we facilitate, as permitted under our agreements.

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